Terms of Service & Engagement Conditions

1. Acceptance of Terms & Scope

These Terms of Service govern your access to and use of envirogyn.com, our Digital Chain-of-Custody Portal (/ecoc), our Mold Test Direct™ kit ordering and serial activation pages (/supply-depot and /activate), and authorized Meta (Facebook / Instagram) or OAuth platform integrations operated by Sphaerus LLC d/b/a Envirogyn, headquartered at 617 8th Ave N, Texas City, TX 77590. By accessing this website, submitting an inquiry, transmitting samples, or authorizing a connected integration, you agree to these Terms and our Privacy Policy.

2. Statutory Conflict-of-Interest Firewall (Tex. Occ. Code § 1958.155)

Pursuant to Texas Occupations Code § 1958.155 and 16 TAC § 78.70, no regulated licensee or firm may perform both mold assessment and mold remediation on the same project. Envirogyn maintains a strict statutory and administrative firewall between our independent Environmental Assessment & ASCP-Directed Laboratory divisions (Envirogyn Assessment Division & Envirogyn Laboratory) and our Building Restoration division (ANSI/IICRC S520 Remediation Division). On any given project, Envirogyn will serve exclusively as your independent assessor/laboratory OR as your remediation contractor—never both.

3. Environmental Laboratory Submissions & eCoC Terms

All analytical microscopy and fungal spore trap submissions processed by our Texas City laboratory (Envirogyn Laboratory, directed by MLS(ASCP)CM #246841) require accurate chain-of-custody metadata via /ecoc or signed physical CoC forms. The submitting client warrants the accuracy of sample locations, flow rates, volumes, and surface areas provided. Analytical Certificates of Analysis (CoAs) reflect strictly the condition and composition of samples as received by the laboratory. Published turnaround targets (4–8 hour STAT or 24-hour standard) commence upon physical sample receipt and custody verification at our Texas City lab during posted intake hours or confirmed courier delivery.

4. Mold Test Direct™ Kits & Sampling Supplies

Factory-direct Mold Test Direct™ kits include specified sampling media, documented instructions, prepaid return shipping where expressly stated, and included standard laboratory analysis upon serial registration. Unopened, unused kits in original condition may be returned within 30 calendar days of purchase prior to serial activation or cassette seal breach. Because sterile air-cassette and swab media cannot be recertified after opening or exposure, activated or field-exposed kits are non-refundable once shipped back or broken open.

5. Field Consulting & 24/7 Emergency Restoration Engagements

Submitting an online callback request, triage form, or 24/7 dispatch request initiates scheduling evaluation only and does not itself create a binding professional services contract. All on-site Phase I/II Environmental Site Assessments (ASTM E1527-21 / E1903), Lead Risk Assessments (EPA 40 CFR 745 / HUD Standards), Licensed Mold Assessments & Protocols (ANSI/IICRC S530), TDI Form MDR-1 clearances, and ANSI/IICRC S500/S520 water or mold restoration work are governed by the executed project Work Authorization, Master Services Agreement, or written protocol executed with the retaining client.

6. Communications, Callback Requests & Connected Platforms

When you provide your phone number, email address, or social-platform contact through our website forms, digital eCoC portal, or authorized Meta/OAuth channels, you authorize Sphaerus LLC d/b/a Envirogyn to contact you regarding your requested estimate, laboratory report delivery, dispatch status, or chain-of-custody verification. You may opt out of non-transactional communications or request permanent deletion of personal and connected app data at any time through our User Data Deletion Portal.

7. Intellectual Property, Disclaimers & Governing Law

All website copy, technical guides, 22-Taxon Spore Atlas assets, branding, and deliverable formats are the intellectual property of Sphaerus LLC d/b/a Envirogyn and may not be republished or resold without written permission. Website content is provided on an “as-is” basis for informational and project-intake purposes; formal technical opinions apply solely within signed client deliverables. To the maximum extent permitted by law, these Terms are governed by the laws of the State of Texas without regard to conflict-of-law principles, and exclusive venue for any dispute lies in the state or federal courts serving Galveston County, Texas.

8. Legal Notices & Contact

Questions regarding these Terms, your Privacy Policy rights, or User Data Deletion may be sent to Sphaerus LLC d/b/a Envirogyn, 617 8th Ave N, Texas City, TX 77590, via email at info@envirogyn.com, or by telephone at (281) 694-5742.