PRIVACY POLICY
Client confidentiality, forensic inspection data security, and telemetry protection standards governing the Envirogyn web platform and field operations.
1. OVERVIEW & SCOPE
Welcome to Envirogyn. We are committed to protecting your privacy and ensuring the security of your personal, property, and environmental testing information. This Privacy Policy explains how Envirogyn (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your data when you visit our web platform (envirogyn.com), engage our inspection or laboratory services, or interact with our emergency response desks.
2. INFORMATION WE COLLECT
2.1 Personal Information: We collect information that identifies or relates to you personally, including:
- Contact Data: Name, phone number, secure email address, and billing coordinates.
- Inspection Site Data: Physical property address, square footage, building age, HVAC system configurations, and environmental concerns.
- Chain-of-Custody Records: Sample timestamps, collector signatures, and laboratory accession identifiers.
2.2 Non-Personal Telemetry Data: Data automatically logged when navigating our site:
- Browser type, operating system, IP address, referring URL, and session analytics.
- Functional cookies required for session persistence and rapid quote calculation.
3. HOW WE USE YOUR INFORMATION
We use collected data solely for legitimate business, diagnostic, and statutory purposes:
- To execute on-site environmental assessments and issue certified laboratory reports.
- To generate legally binding Certificates of Mold Damage Remediation (Texas Form MDR-1).
- To dispatch mobile command units for urgent water intrusion and sewage crises.
- To maintain regulatory compliance and record retention mandated under Texas TDLR 16 TAC § 78.68.
- To prevent fraudulent transactions and safeguard infrastructure integrity.
4. SHARING & DISCLOSURE
WE NEVER SELL YOUR DATA. We do not monetize, rent, or trade your personal or property information to third-party advertising brokers. Disclosures occur only in the following scenarios:
- Authorized Service Providers: Secure cloud infrastructure (Firebase/Google Cloud), encrypted payment processors, and certified lab couriers operating under strict confidentiality.
- Statutory & Legal Mandates: Where required by law, subpoena, or official audit by the Texas Department of Licensing and Regulation (TDLR).
- With Your Explicit Consent: Transmitting test data to your designated real estate broker, lender, or remediation contractor upon written authorization.
5. DATA SECURITY & ENCRYPTION
We implement defense-grade technical safeguards including 256-bit TLS data transmission encryption, access-controlled cloud repositories, and strict physical chain-of-custody protocols at our Texas City laboratory. While no electronic transmission is 100% immune from attack, we apply industry-leading security practices to safeguard all client assets.
6. RECORD RETENTION & YOUR RIGHTS
Under Texas Administrative Code 16 TAC § 78.68, Envirogyn is statutorily required to preserve mold assessment reports, laboratory data, and inspection logs for a minimum of three (3) years. Subject to these legal retention obligations, you have the right to request access to, correction of, or deletion of your personal contact data by contacting our Privacy Desk.
7. CHILDREN'S PRIVACY
Our services and web platforms are strictly intended for property owners, real estate professionals, and facility managers aged 18 and older. We do not knowingly collect personal information from minors.
8. POLICY UPDATES
We may update this Privacy Policy periodically to reflect changes in Texas regulatory statutes or technological safeguards. The latest revision date will always be displayed at the top of this document. Continued use of our services constitutes agreement with revised terms.
9. CONTACT COORDINATES
For questions regarding this policy, data protection, or statutory records access:
ENVIROGYN PRIVACY & COMPLIANCE DESK
617 8th Ave N, Texas City, TX 77590
Direct Phone: (281) 694-5742
Secure Email: info@envirogyn.com